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Thread: Ups Help!!!!!!!

  1. #1
    Join Date
    Jan 2005
    Location
    Lomita, CA
    Posts
    285

    Default Ups Help!!!!!!!

    I know some people here have experience with UPS so I need your help. I had a package that was supposedly delivered and left at my front door according the UPS tracking website. I got home, and the package was not there. I don't know if signature was required or not. The value of the package was almost $8,000! Is UPS responsible??? I can't believe they would leave a package at my door worth $8,000 without getting a signature.

  2. #2
    Join Date
    Aug 2003
    Location
    Manhattan Beach, California
    Posts
    6,282

    Default Re: Ups Help!!!!!!!

    That sucks!!

    What was UPS's response?
    -curtis

  3. #3
    Join Date
    Jan 2005
    Location
    Lomita, CA
    Posts
    285

    Default Re: Ups Help!!!!!!!

    They are investigating now. The package was insured so they were not supposed to leave it at my door. It looks like they will take responsibility, although not sure yet.

  4. #4
    Join Date
    Aug 2003
    Location
    Manhattan Beach, California
    Posts
    6,282

    Default Re: Ups Help!!!!!!!

    At least things are looking positive for you.

    Can you tell us what was in the package?
    -curtis

  5. #5
    Join Date
    Jan 2005
    Location
    Lomita, CA
    Posts
    285

    Default Re: Ups Help!!!!!!!

    It was a whole bunch of Control4 equipment for a job I'm working on. UPS sucks!

  6. #6
    Join Date
    Nov 2010
    Location
    Long Beach, California
    Posts
    65

    Default Re: Ups Help!!!!!!!

    This exact same thing happened to me about 3 years ago. I purchased a digital camera and UPS said they delivered it and when I got home it wasn't there. After UPS investigated it, it turned out that the driver left the package at another home, same house address but different street. Of course, he entered into their tracking system that the package was delivered. They contacted the driver who went to the same location and retrieved the package and delivered it to my address the next day. I hope that its the same kind of misunderstanding and that you get your package delivered soon. Sadly, there is no way to prove that the package wasn't delivered to the location.

  7. #7
    Join Date
    Aug 2003
    Location
    Manhattan Beach, California
    Posts
    6,282

    Default Re: Ups Help!!!!!!!

    Mike...did this get resolved?
    -curtis

  8. #8
    Join Date
    Jan 2005
    Location
    Lomita, CA
    Posts
    285

    Default Re: Ups Help!!!!!!!

    Not yet, UPS is being a PITA.

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