My wife and I both work from home. We buy dell laptops with the 4 or 5 year extended in home repair warranties. When theres a problem, the hardware is shipped next day, a man comes to the house and repairs it.

Only hard part sometimes is convincing a guy in Bombay named "bob" that you need a repair if the problem is intermittent like a screen that flickers sometimes only. Or sometimes they want you to ship the laptop in for repair, and I have to remind them that I have "in home" repair on my warranty.

But overall, we are happy using dell lappys and they are guarenteed to be running over the warranty period. I'm typing this on a 4 year old dell that's been used virtually every day of those four years, and has had at least 4 repairs. Very heavily used.