View Full Version : How small are these companies, LOL?

12-22-2003, 09:25 PM
This might be something that Curtis would know. I agree that small or large doesn't mean anything. Though I have not done it before, it is cool to be able to get in touch with Dr. Hsu as easily as one can.

12-23-2003, 12:19 AM
I'd like to know the answer to that too. I've had wonderful experiences dealing with SVS. These small internet companies have changed the way I feel about customer service.

12-23-2003, 01:25 AM
I can tell you that I have been to Hsu Research three times. Each time there, I have met Sasha and Dr. Hsu...and no more than 3 or 4 others that work in the headquarters there. I have read that Dr. Hsu actually works on repairs himself sometimes. Sasha does everything...customer support, sales, marketing. I think they really could use more help there. When I went there for a demo...to listen to Hsu subs and Ascend speakers...Dr. Hsu was the one that actually gave me the demo.

I have never been to Ascend's office, but I have met David a few times to pick up or drop off speakers.