It helps, thank you Dave and everyone else who replied. I'll figure out which direction I want to go and see what next steps are. To be clear, the speakers are fantastic, I understand the problem I am having is not a defect on their end. I'm off to purchase that SPL meter you linked and start from there.

One other question...in my room, the Raal tweeters are a good 12 to 14" below my ears. Should I be pointing the front of the ELX upwards toward my ears and if that answer is yes, any ideas on what to use to accomplish that?