Ascend Acoustics Coronavirus Statement


These are certainly challenging times for everyone. We here at Ascend Acoustics are committed to staying healthy, staying open, and most importantly - doing what we can to keep others virus free.

Effective today, Monday, March 16th - we are temporarily suspending all in-person demos. If you are located somewhat local to us and are interested in auditioning our products, please send us an email or call us at our office, we will try to work something out for you. We are still happy to arrange for local pickups, but this will be handled in front of our office (outside) rather than inside.

Since it has become general knowledge that this virus can live on surfaces for quite a while, we have had many inquiries regarding our procedures and where our components are sourced.

First off, we are a unique company within this industry -- unlike many of our competitors - we do not use any fulfillment centers. All of our components and finished goods are stored on our premises under our full control and observation at all times.

We are located in a small town with a population of ~ 65,000 - the southernmost city in Orange County, CA and while there have been a few reported Covid-19 cases in Orange County, there have been none yet reported in our city of San Clemente.

We source components from many different locations, mainly Norway, China, Serbia and here in the US. These components are received well packaged, stored at our facility, and always under our watchful eye. To keep our cost-of-goods as low as possible, we purchase very large quantities at a time and out last shipment of product received from China was back in November 2019, a full 4 months ago. Latest studies reveal Covid-19 could possibly live as long as a week on some surfaces assuming best case scenario. 4 months isn't even a remote possibility.

Prior to packaging our goods and after testing and inspection, every speaker is fully cleaned with either an ammonia or alcohol based cleaner, depending on the particular finish.

Like most of you, I have a family and I put their safety and health above all else. That being said, I feel perfectly safe and at ease handling our products and sending them to you, our customers, to enjoy.

I also cannot think of a better time in our lives to enjoy movies at home and especially music. Listening to music has proven to be extremely relaxing, meditative and stress relieving. In addition, there have been studies that listening to about an hour of music daily can actually boost our immune system.

http://syncproject.co/blog/2017/8/23...-immune-system

https://www.bustle.com/p/can-music-h...ystem-13231417

https://www.health.harvard.edu/stayi...sic-and-health

Please do what you can to stay healthy and calm, try to avoid the urge to panic - when you feel that stress building, dim the lights, kick back and listen to your favorite music. This will all pass soon enough…

Wishing everyone good health and good sound!