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Hi Blake,
Be sure not to use the Auto-EQ function. I have found that these never really work right. From what you have described, it sounds like the mids are being recessed... Just for fun, try swapping one of your left/right speakers with the center.
Also, adjusting spl (EZ-set) will not bring back the mids, but the EQ function of the HK can wreak havoc (and often does)
In the receiver configuration, go to EzSet/EQ.. choose EzSet Manual setup. Then choose EzSet EQ OFF... Page 27-29 of your manual... Be sure to report back...
Also, what surround sound mode are you using? As we have been discussing, something is definitely not quite right
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